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COVID-19 & Re-Opening Updates

Fox Re-Opening Update

 5/28/2020

Hello to The Fox community. Folks have been asking “when are you going to reopen?” And, the answer is, “It’s complicated.”

We wish we had an exact date to share with you. The truth is there is no big red circle on our calendars with the caption “today is the day!” Gathering places like The Fox were the first to close, and we are likely to be among the last to be able to return.

 You are our first priority. The Fox team is working on what live events in special spaces like ours will look like, in light of COVID-19 and the temporary federal, state, and county health regulations designed to limit its spread.

 First, there are lots and lots of physical and operating logistics that impact every aspect of what we do backstage, onstage, and with each of you in our audience.

 Second, with so many artists unavailable for tour and so many projects delayed nationwide, we are working on shaping and re-imagining an artistic program that serves the Tucson community best within the current reality of the performing arts industry, as well as area health and safety guidelines.

 Our goal is to announce Fall 2020 plans, whatever they may be, no later than the end of August. We know, we know – it’s wishy-washy – and, we are so grateful to everyone for your kindness, support, and patience while we take the essential steps to preserve and protect this precious resource, even as we reimagine plans we had made for the next 6-12 months.

 As we move into this new future, we want to acknowledge that events currently scheduled for fall 2020 will be affectedFor events that have been or are being rescheduled, your tickets are still good! However, please be advised that in order to preserve our ability to meet expected seating capacity limitations, we consider these rescheduled fall 2020 events SOLD OUT. We have placed new ticket sales for them on hold. 

You may still purchase tickets for announced 2021 events, and we hope to have more events to announce soon. 

 We know everyone has their own questions and hopes for the Fox Tucson’s re-opening. As soon as we have event-specific information, ticket holders will be notified via email and general information will be posted on our website, in e-blasts and on social media.

 In the meantime, we’ve tried to answer many of the questions we’ve been getting on a new FAQ on Fox’s Re-Opening page here. 

 Thank you for trusting us to guide Tucson’s Crown Jewel through these uncertain times. At the heart of The Fox’s enduring 90 year legacy are the values of togetherness and shared experience. The Fox’s ability to weather this storm lies in the community’s readiness to rally to support her. Please consider donating at any level to help us continue to move into this new future. Donate Now

 

“Rescheduled” and “New Date Pending” Events

Altan (Original Date 3/14) > Rescheduled for 11/6/2020

The Music of Cream (Original Date 3/15) > New Date Pending

Big Bad Voodoo Daddy (Original Date 3/20) > New Date Pending

Amy Grant (Original Date 3/25) > Rescheduled 2/25/2021

Atlanta Rhythm Section w/ Firefall (Original Date 3/28) > Rescheduled 11/12/2020

Oak Ridge Boys (Original Date 4/9) > Rescheduled 4/15/2021

Chris Perondi’s Stunt Show (Original Date 5/3) > Rescheduled 5/9/2021

Paula Poundstone (Original Date 5/8) > Rescheduled 2/4/2021

Lindsey Buckingham (Original Date 5/12) > New Date Pending

Puddles Pity Party (Original Date 5/19) > Rescheduled 10/7/2020

Taj Mahal (Original Date 6/12) > New Date Pending

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The Fox Box Office & Business Offices Re-Open!
The Fox Team is pleased to announce Phase 1 of a gradual reopening of our operations to the public.  Beginning June 10, 2020 the Fox Administrative Office and Box Office will be open limited hours for in-person business.
Temporary limited hours are:

 

Box Office:

Limited Hours Wednesday & Friday

12pm to 4pm

Administrative Office

Limited Hours Wednesday & Friday

11am – 1pm

Our core administrative team remains reachable by phone and email during regular business hours Monday – Friday 9 am – 5 pm

 

Even with limited hours, we have worked hard behind the scenes to make sure we re-open safely. Protocols are in place to provide a safe and healthy workplace for staff and guests. Key protocols include both staff and guests wearing masks, social distancing, taking staff temperatures, increased handwashing and sanitization in high touch areas. More information on re-opening office protocols can be found in our Re-opening FAQs.

5/8/2020 Update

The Latest News: Public Events Suspended through Summer

As you know, Tucson’s Crown Jewel, the Fox has been closed for public events since March 13 due to the impact of COVID-19. In light of current conditions in the live performance industry, the Fox is announcing today that we will remain closed for public events through August 31, 2020.

Our dedicated team will continue to monitor the many factors that influence how events come to our stage, and reevaluate as conditions may change.

Events originally scheduled for March 13 – August 31, 2020, have now either been rescheduled into fall of 2020 or spring of 2021, are postponed with new dates pending confirmation with our artist partners, or have been canceled. Individual ticket holders will be immediately alerted via email upon confirmation of rescheduled dates.

At this critical time, we invite you to demonstrate your belief in the power of live performance by participating in the Fox Forward: Look to the Future Relief Campaign. Your contribution today, of any size, helps to ensure a future of togetherness at Tucson’s Crown Jewel.

Thank you for ensuring the Fox moves Forward.

4/30/2020 Update
Hello Fox Family and Fans!
The Fox team continues to work diligently with our many communities – of artists nationally, business leaders regionally, government agencies, and with our many patrons, donors, volunteers and local artists who consider the Fox a home – to plan for the right, best return of all that makes the Fox so unique. We are grateful to all of you for your patience as we imagine the next steps.
With the extension of Arizona’s stay at home order until May 15, we will remain closed to the public until at least May 15, with all events suspended through May 31. Coming soon, we’ll let you know about additional plans to keep the flame of community connectedness here at the Fox alive in the months, the years, and the decades to come! More to come soon, everyone.
From all of us at the Fox,
See you soon!
3/9/2020 Update

We at the Fox Tucson Theatre are proud members of the live performing arts community. We take our role as organizers and implementors of positive live experiences to heart. We are passionate conveyors of joy and we believe in the unparalleled power of shared experience to help each of us understand ourselves, one another, and the broader world a little bit better. We know that in a society often divided by fear and increasingly separated by technology, the act of showing up and being present together can be a profound expression of love for community. This is who we are. It is why we do what we do. It is why people embrace special places like the Fox, where we make memories together.

Because our work is, at its core, about making connections and building relationships in real-time and real space, the idea of “social distancing” is anathema to our core values and to our very identity as performance-based artists and artisans. On a typical day, we take care of our community by calling us together to witness and celebrate and question and wonder at the gift of human creativity. Today, however, is not a typical day.

Today, in the face of an escalating public health crisis, we must take a different approach to caring for our community’s health. We must embrace the guidance of our local caregivers in the medical field, whose particular expertise tells us that the tactic needed now is to create intentional distance.

So, it is with a heavy heart that we have decided to suspend public performances at the Fox beginning March 14th through at least May 30th. At that time, we will reevaluate the situation and continue to work with our touring artist partners to determine if and when rescheduling is possible.

Now we must ask for your help. There are serious financial consequences to such a decision, with literally hundreds of thousands of dollars on the line. This is nothing compared to the risk of loss of human life. However, such extreme losses coming all at once could threaten the viability of the Fox in the near term. In the nonprofit arts industry, profit margins are slim and we invest roughly 90% of the cost of an event upfront, funds we cannot recover. When events are canceled, refunding the related ticket revenue results in a complete loss.

In this unprecedented and unexpected moment, we are asking our community to rally around us. While each ticket holder is typically entitled to a refund in those rare circumstances when events are canceled, in this atypical situation we respectfully ask our audiences to crowdshare the financial impact of this pandemic on the Fox.

Please donate back the value of your purchase to support the Fox Tucson. If this approach does not feel right for you, as a second option, we ask you to consider accepting a credit toward a future Fox event.

As we take stock today, we look to our immediate future. The great news is that none of the concerts we’ve postponed are actually canceled. We are working with every one of our artist partners, and are pleased to report that we fully anticipate that most, if not all, events will be rescheduled. It does take some time, though, to sort through all those calendar puzzle pieces. We’ve been hard at it and will announce specifics as soon as we have confirmations.

Ticket holders to suspended events may contact our box office at emily@foxtucson.com to donate, exchange, or request a refund. Non-ticket holders, you can always show your support by becoming a member. We will keep audiences posted, as well, regarding the rescheduling of events.

COVID 19 Postponement Policy Refund Exception:

We’re working hard to reschedule all postponed events, and we appreciate your patience and understanding during this complex time when things are changing rapidly.  We will immediately notify patrons via email as individual dates are confirmed.  We understand that due to these extraordinary circumstances, not all ticket buyers will be able to attend these new showtimes. Upon notification of a date change, patrons will be given 30 days to request a refund (less fees).  Refunds can take up to 30 days to be processed.

Thank you for believing in the Fox and embracing the power that live performance has in our lives.