Guest Safety Protocols FAQs
COVID-19 Mitigation Policy
At the Fox, we continue to remain dedicated to fostering a safe workplace and patron experience in a public-facing organization within an industry that is connected to travel and large scale public gatherings. Our COVID-19 Preparedness Plan follows performing arts and event safety industry guidance and guidelines developed by the State of Arizona, Centers for Disease Control and Prevention (CDC), Arizona Department of Health (AZDHS), state and federal occupational safety and health statutes, rules and standards, and Pima County Health guidance. The procedures and protocols in place are reviewed and updated frequently, as local conditions and public health guidelines evolve, and are subject to change.
Effective for all events at the Fox –
- Recommends that all patrons ages 5 and up be fully vaccinated against COVID 19 before attending any large scale events.
- Recommends all patrons, regardless of vaccination status, wear a mask while attending events at the Fox, except for short periods when actively eating or drinking.
- Recommends that all patrons wear N95 or surgical masks rather than cloth.
- Requires all on-site staff and volunteers to wear N95 or surgical masks at public indoor events hosted by the Fox.
- Requires staff, volunteers, artists, and touring personnel with responsibilities that require them to work with the public and/or touring companies to be fully vaccinated.
- Asks that anyone experiencing symptoms stays home.
Additional operational changes related to increased health and safety measures include:
- Increased air filtration with upgraded ventilation filters
- Electrostatically applied mist disinfectant cleaning
- Regularly placed hand sanitizer stations accessible to employees, artists, and patrons
- Regular sanitizing of high-touch surfaces
- Print-at-home and phone scanned ticketing
- Stand-alone air filtration devices in working areas of the theatre, including backstage, and dressing rooms
- A designated COVID compliance officer for production and front of house areas
We thank you for the enthusiasm you bring to the safe continuation of live music in our lives!
*All policies are subject to updates and revisions as conditions warrant and public health guidance may change.
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Below is a list of frequently asked questions regarding our reopening plans, guest safety, etc. Please do not hesitate to reach out via email if you need additional clarification or do not see your specific question(s) listed below, foxinfo@foxtucson.com.
WHEN WILL VACCINE PROOF NO LONGER BE REQUIRED?
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In light of updated CDC guidance, and as COVID-19 conditions in Pima County and across the nation shift in a positive direction, the Fox is pleased to announce that proof of vaccination or negative test is no longer required for admission to the theatre unless required by the performance-specific artists.
IF I'M VACCINATED, WILL I STILL HAVE TO WEAR A MASK?
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As of now, the Fox higly recommends that all persons regardless of vaccination status wear a mask while attending events at the Fox, except for brief periods when actively eating or drinking.
WHAT'S THE TICKET REFUND POLICY?
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Please be advised that ticket purchases are nonrefundable. Health and safety policies and procedures, including but not limited to weapons and dangerous items search, providing proof of vaccination or negative COVID test status, mask requirements, and/or social distancing are all subject to change at any time after ticket purchases. Failure, reluctance, or refusal to comply with polices in place at the time of an event does not qualify for a refund. Changes in government regulations or recommendations, revisions to safety protocols as required by either the venue or performing artists, or fear of attending do not qualify for refunds.
SO HOW CAN I GET VACCINATED OR WHERE CAN I GET TESTED?
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To find a free vaccination or testing site near you, click here. See you at the show!