Job Opportunities

Job Description
The Fox’s Director of Finance & Administration Manager ensures the organization’s finance and administrative functions meet the highest professional standards, and effectively supports both the strategic and day to day operating health of downtown Tucson’s flagship, historic performing arts facility. As a member of the leadership team, the position works closely with the Executive Director and other department directors, and is directly responsible for developing, refining, leading, and implementing transparent and efficient financial and business management strategies, procedures, and reporting, which remain responsive to the evolving needs of a growing nonprofit organization. They provide supervision for Accounting, HR, and Business Operations team members; and serve as both a hands-on and participative manager responsible for accounting and administration activities.

Essential duties and responsibilities include the following:
Other duties may be assigned.

Financial Management

• Create, analyze, and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; and oversee all financial, project/program, and grants accounting.
• Coordinate and lead annual financial review/audit process, liaise with external auditors, finance committee of the Board of Directors, and the CEO; assess any changes necessary.
• Lead annual budgeting and financial planning process in collaboration with department directors; administer and review financial plans and budgets; monitor progress and changes, and keep leadership apprised of the organization’s financial status.
• Day to day entry and/or oversight of accurate revenue recording.
• Manage organizational cash flow and forecasting, with an understanding of deferred revenue and the associated reconciliation process.
• Manage financial management/reporting system, preparing monthly, quarterly, and annual reports as required by the board, CEO, and department directors to support sound decision making across the organization.
• Conduct ongoing financial controls assessments, enhancing internal systems and procedures, ensuring that all accounting, bookkeeping, accounts payable/receivable, and bank reconciliations are organized and accurate in accordance with generally accepted accounting principles (GAAP).
• Effectively identify issues, concerns, and opportunities; and advise on critical financial matters.
• Track and correctly manage/monitor grants and restricted funds received.

Administration and Business Operations

• Oversee the Human Resources function to include an internal HR Generalist and external payroll processing/professional employer organization (PEO) partner with the goal of delivering best in class hiring, onboarding, and employee development practices to support on-going growth and a vibrant culture.
• Oversee and participate in basic administrative and office functions (including purchasing procedures, phones, business systems, general supplies, and equipment) to ensure efficient and consistent operations.
• Update, implement, and maintain all required business and general liability insurance policies, bank accounts, government reporting, business and operating licenses, and contracts with major vendor partners.
• Ensure accuracy, completeness, and efficiency of use of corporate records, documentation and files, financial and business records, and general filing systems.

Department Leadership

• Recruit, hire, train, and directly supervise Accounting Specialist, Human Resources Generalist, and Business Operations Manager.
• Work collaboratively with Fox leadership team to ensure alignment with other department functions, and support overall organizational success and continuing positive impact of the Fox.
• Act as a strategic partner to the CEO, continuing to evolve systems, processes, best practices, growth, and financial strength on behalf of the organization and in support of their expansion.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

• Seasoned professional, with a minimum 7 years overall professional experience.
• At least 5 years of progressive financial management experience in a non-profit organization with an annual budget of $2M+
• Successful track record in budgeting, cash flow oversight, financial reporting, and grants and restricted funds tracking.
• Expertise in QuickBooks Online or equivalent accounting software.
• Proven ability in monthly and annual accounting closes, reconciliation, and audits.
• Bachelor’s degree in Finance, Accounting, or Business Administration, or equivalent experience in a related field of study.
• Ability to thrive in a mission-driven environment with strong values and culture; passionately committed to Fox’s mission, vision, and strategic direction.
• Personal qualities of integrity, accountability, thoroughness, accuracy, and attention to detail.
• Keen analytic, organization, and problem-solving skills which support and enable sound decision-making with capacity to think strategically and quickly identify opportunities for process improvements, balancing sometimes competing priorities within available resources.
• Familiarity with performing arts organizations with ticketing, concessions, and varied contributed revenue streams preferred.

**This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore, it is also not, nor can it be implied to be, a contract of employment. The contents of this position description may be changed without notice, and employment may be terminated by either party, at will.

This position functions with independent judgment within established procedures, program goals, budgets, safety requirements, facility-use expectations, and organizational policies. The position works under the direction of the Associate Director of Education and Community Programs and collaborates with internal departments, local artists, and a range of external partners to ensure community programs are organized, accessible, mission-aligned, financially responsible, and delivered with a high level of service.

Essential duties and responsibilities include the following, with other duties as assigned:

Community Program Delivery & Day-of-Program Coordination

• Support the development and coordinate/support/lead the delivery of community programs including Fox produced events, classic film activities, and added-value activities, civic and cultural activities, community partner produced programs and
• initiatives, local artist initiatives, and mission-aligned venue use projects at the theatre and in community settings.
• Assist with the research and curation of local programmatic elements, including potential community partners, local artists, cultural organizations, civic groups, neighborhood connections, and partnership opportunities.
• Coordinate information and communication of program needs, including partner resources, hospitality and production needs, schedule, and overall event information to ensure all internal and external collaborators are fully informed, and programs are prepared, organized, and efficient.
• Serve as main point of contact for partner use inquiries, basic venue-use information, program-fit screening, scheduling conversations, and follow-up communications in alignment with established policies, priorities of use, rates, and approval processes.
• Model professionalism, inclusion, responsiveness, and exceptional customer service when working with local artists and partners of all kinds, helping to cultivate positive relationships.
• Respond promptly and professionally to program needs, service issues, schedule changes, access questions, and partner or participant concerns, escalating safety, security, personnel, budget, contract, or policy matters as required.

Administrative, Communications & Cross-Department Support

• Serve as primary administrator for community program activities, including contract management, settlement, partner communications, inquiry tracking, reservations, venue-use documentation, calendar holds, event files, insurance or compliance documentation, surveys, and data tracking.
• Maintain accurate program calendars, records, attendance or participation information, partner communications, supply inventories, event notes, revenue and expense support materials, and outcome documentation.
• Interface with Fox internal teams to support ticketing, payments, reservations, invoicing, settlement information, production, promotional needs, sponsorship or grant documentation, and related follow-up.
• Support marketing and outreach efforts by helping create local program content, identifying grassroots communication opportunities, sharing accurate program information with constituents and partners, and supporting visibility for community-serving uses of the Fox
•  Prepare and communicate program-specific plans, assignments, schedules, partner needs, logistical information, and cross-department updates to staff, local artists, community partners, contractors, and collaborators.
• Attend meetings, planning sessions, trainings, including some offsite meetings, and program debriefs as assigned to support successful program delivery and shared organizational understanding.

Operational Readiness, Compliance & Program Support

• Assist with maintaining current community program procedures, partner guidelines, venue-use materials, safety information, access instructions, compliance checklists, and participant-facing resources.
• Complete required documentation accurately and on time, including event files, partner notes, surveys, operational notes, settlement support materials, and program summaries.
• Support grant, sponsorship, revenue, and reporting needs by maintaining accurate participation data, partner feedback, program documentation, financial information, and outcome information as assigned.
• Exercise sound judgment in real-time situations and escalate safety, security, personnel, budget, contract, revenue, facility, or policy exceptions to supervisor or other appropriate leadership.
• Maintain professional boundaries and refer HR-related matters, complaints, discipline, attendance issues, or sensitive personnel concerns to department leadership and Human Resources.

These duties are representative but not all-inclusive. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Minimum two (2) years of experience in performing arts, arts program coordination, community engagement, arts administration, or related field preferred.
• Enthusiasm for performing arts and/or community engagement.
• Demonstrated ability to coordinate logistics and support program operations within established procedures and expectations.
• Ability to work with artists, volunteers, and community members of varied backgrounds and abilities.
• Highly organized, detail-oriented, and able to manage multiple priorities in real-time program environments.
• Excellent interpersonal, written, and spoken communication skills; calm, service-oriented demeanor.
• Ability to work independently and collaboratively as part of a cross-departmental team.
• Proficient with Microsoft Office Suite required; experience with database, ticketing, or survey software strongly preferred.
• Comfortable operating with accountability and initiative within defined authority and escalation protocols.
• Evening, weekend, and irregular hours required for program implementation.
• Ability to lift and carry program supplies and materials up to 25 lbs. occasionally; frequent standing, walking, bending, and stair climbing may be required.

Success Attributes
Organized coordinator; community-minded program support professional; collaborative communicator; calm problem solver; detail-oriented administrator; inclusive facilitator; relationship builder; mission-focused and customer-service oriented.
This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Duties may change at any time without notice. Employment is at will.

Job Description
Bartenders are responsible for mixing and serving drinks to patrons and upselling concessions.
Bartenders are also responsible for setting up, cleaning, stocking bars as well as efficiently
serving all products in a friendly and timely manner.

Essential duties and responsibilities include the following. Other duties may be assigned:

• Welcome patrons warmly, take drink and food orders, and enter them accurately into POS system
• Prepare patron orders with speed and accuracy
• Accurately mix and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, mock-tails, beer, and wine, according to recipes and guest preferences
• Provide a friendly and professional atmosphere, answer questions, and handle complaints to ensure a positive patron experience
• Verify patron age requirements before alcohol service by checking identification, monitor intoxication levels, and appropriately refuse service for impaired patrons
• Maintain thorough knowledge of menu, including specials, and be able to make recommendations to patrons
• Handle payments responsibly, including cash, credit cards, and gift certificates; perform basic math accurately
• Maintain cleanliness of bar areas and equipment before, during, and after shifts;
• Participate in scheduled deep-cleaning duties
• Restock bars with beer, wine, liquor, and supplies (ice, cups, napkins, straws, etc.)
• Set up bars appropriately for each show
• Assist as a barback or runner for shows as needed
• Comply with all health and safety codes and policies
• Follow directions from management and maintain clear communication with team members

Dress code and additional job requirements

• All bar staff must be dressed in all black clothing, Fox branded apron (provided) or Fox Tucson Theatre branded t-shirts for all events. Any deviation from the normal attire must be approved by the Food & Beverage Manager.
• Able to lift up to 50lbs
• Able to stand for 6-7 hours as well as walk up and down stairs often. The employee is occasionally required to stoop, kneel, or crouch
• At least 21 years old
• Two years customer service experience required (food & beverage experience preferred)
• Comfortable in fast-paced work environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Experience in food and beverage service—and specifically alcohol sales and bartending—is strongly preferred
• Must carry up-to-date Arizona Alcohol Certification
• Ability to work with colleagues in other departments to achieve a shared vision is highly valued
• Position is PT/Casual Hourly and will vary from week to week based upon show schedules
  

Scope of Responsibility:
The Ticket Office Associate is responsible for processing accurate transactions and securing cash receipts.

Essential Duties and Responsibilities:

• Assists customers with ticket purchases in-person, by phone, and via the website, resolving patron questions, concerns and problems quickly, calmly and diplomatically.
• Provides courteous customer service and answers to questions about the theatre, community, and ticketing/event information to patrons, community members, partners, promoters, tour management, etc.
• Works efficiently and accurately with the current ticket office software (Spektrix)
• Balances end-of-day sales paid by cash, check, credit card, and gift certificates
• Completes additional projects including data entry, ticket printing, etc.
• Functions as a representative of the theatre for visitors and directs inquiries to the appropriate staff
• Maintains ticket office security
• Maintains a clean and organized ticket office area
• Assists Ticketing Supervisor with daily ticket office responsibilities: reply to emails and ensure patron and other inquiries are accurately responded to in a timely, courteous and professional manner, and ensures will call/mailed tickets are printed and organized according to need.
• Assumes other special activities and responsibilities from time to time as required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the experience, knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

• Ability to maintain a positive attitude and calm demeanor in a fast paced, high-volume environment.
• Capable of communicating professionally, positively and enthusiastically with patrons, donors, theatre staff, co-promoters, renters, artist agencies and other stakeholders.
• Experience in working with the public in a retail or customer service environment. Minimum of three years preferred.
• Experience in performing arts industry preferred.
• Proficient in MS Office Suite.
• Experience using ticketing software/CRM systems preferred.
• Ability to learn new software.
• Ability to handle cash responsibly and accurately.
• Shifts available Tuesday–Friday during the day, as well as weeknights and weekend hours.

**This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore, it is also not, nor can it be implied to be, a contract of employment. The contents of this position description may be changed without notice, and employment may be terminated by either party, at will.