Job Opportunities

Qualifications

• 3+ years of experience in event management, venue rental sales, or related fields (performing arts or hospitality experience a plus)
• Bachelor’s degree in hospitality, marketing, or related field (or equivalent experience)
• Strong sales and client relations skills with a polished, professional presence
• Excellent organizational, communication, and time-management abilities
• Comfortable working evenings and weekends as events require
• Tech-savvy with MS Office and event management software, with an eye to continuous improvement and efficiency
• Team player with a proactive, problem-solving mindset

Why Join?

Make memories. Make connections. Make Tucson proud.

• Competitive salary + performance bonus
• Play a key role in growing the impact and visibility of a historic community landmark
• Collaborate with a passionate team dedicated to arts, culture, and unforgettable experiences

MISSION
We enliven Tucson, fostering community growth and connections by shaping exceptional, live arts experiences in a celebrated setting.
VISION
Our vision is to serve as a leader and collaborative partner in a thriving Tucson cultural landscape. Our success rests in how the theatre and its programs embody and facilitate a positive sense of place and connectedness, holding cherished memories and creating transformational new arts experiences for Tucsonans of all ages and backgrounds.
VALUES
Togetherness & Community · Growth · Partnership · Respect & Inclusion · Quality & Craftsmanship · Sustainable Legacy
Fox Tucson Theatre’s commitment to Diversity, Equity, Inclusion, and Access
The Fox Tucson Theatre is an equal opportunity employer and is committed to fostering an environment that is inclusive and welcoming for board and staff members with different backgrounds, identities, and lived experiences. Their culture embraces differences in gender expression and identity, age, culture, ancestry, ethnicity, race, color, sexual orientation, physical ability, learning style, religion, familial status, marital status, occupation, veteran status, nationality, citizenship, socio-economic status, and the many forms of composite subjectivity and life experiences.

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APPLY HERE

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversees the courteous, safe, efficient front of house operations per theatre policies during public events
• Opens and closes the building per established procedures
• Sets appropriate curtain time in communication with production team
• Serves as primary contact for patrons, addressing questions, concerns, and complaints, while fostering a welcoming atmosphere
• Maintains expert knowledge of all theatre policies and procedures related to front of house operations, and effectively communicates and implements those policies
• Supervises patron entry and exit procedures, prompt and accurate patron seating, ticket taking and counts, program distribution, audience informational announcements and signage, and ensuring overall comfort and enjoyment of the audience
• May make pre-show, intermission, or other necessary public announcements
• Responsible for patrons’ safety, comfort, and enjoyment of their on-site experience at the venue by functioning as a welcoming presence, helpful resource, and proactive problem-solver
• Takes clear and decisive action per venue policies in emergency situations
• Ensures that all event front-of-house staff know safety rules and emergency evacuation procedures
• Serves as event point-person for communications between production, ticket office, ushers, security, and all members of the event’s scheduled front-of-house team
• Troubleshoots front of house issues as needed to ensure smooth, timely, safe event operation in collaboration with other departments
• Promotes positive community and volunteer relationships
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

• Ability to maintain a positive attitude and calm demeanor in a fast paced, high volume pressure filled environment.
• Capable of communicating professionally, positively and enthusiastically with patrons, donors, theatre staff/volunteers, agencies and other stakeholders.
• Ability to follow established procedures, identify and troubleshoot issues as they arise, and clearly communicate
• Excellent customer-service and verbal communication skills
• Ability to effectively and articulately speak from the stage and deliver occasional announcements
• Experience in working with the public in a retail or customer service environment, performing arts industry preferred.
• Exceptional inter-personal skills and professional appearance and demeanor.
• Position requires walking, stooping, bending, reaching, standing for both short and long periods of time, the occasional lifting of items up to 30 lbs. and the ability to frequently climb and descend stairs. Position also requires hearing to accurately understand information at normal spoken word levels and visual observation for reviewing, checking, preparing, and maintaining written and digital files.
• Must be available for significant weeknights and weekend hours.

How to Apply: Submit cover letter highlighting interest and relevant qualifications and resume to [email protected]; or submit via Indeed.com application portal. Preference given to applications received by September 15, 2025. The Fox Tucson Theatre is proud to be an Equal Opportunity employer. Women, BIPOC, individuals with disabilities, veterans, and those underrepresented in the live events field are strongly encouraged to apply.